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Customer Lifecycle Management

Customer lifecycle management is one of the most important pillars of service industry. Our application captures and stores customer data in a secure and efficient way to ensure that customer experience at the client locations remains world class and that the data can be mined and used for regulatory and marketing purposes immediately on demand. Customer data capture is integrated with resident databases of the client locations and through passport data capture. The critical data fields are absorbed automatically with the user having to seek only remaining information from customer. Integrity of customer data is validated through multiple checks and balances inbuilt into the system.

Features

  • Integration with databases of various law enforcement agencies across the world.
  • Data integrity checks
  • Customized Customer data reporting
  • Easy Customer Onboarding and Deboarding
  • Customer Profile duplication avoided by multiple validations