Back office as its name suggests is the backbone of any financial institution. We have customized solutions for supporting critical back office functions like Fund Management, Transfer Pricing, Reconciliation, Service Desk Activities and Digital Branch Operations (for Mobile Applications). Back Office is characterized by responsiveness to the demands of business units. Any delay in the functioning of Back Office will critically impair the smooth functioning of branch offices and impact the overall image of the company. Our module provides customized tools to manage Back Office with minimum delay and failures. Another important sub module in our Back Office Management is the Reconciliation Module which is a very important function of Exchange Companies with tie ups to multiple players across the world.

Most of these players provide account statements in different formats which are converted according to the requirement of the client for easy reconciliation of entries in the Core System and Statement from partners. Another requirement from various clients is to manage the operations of Digital Branches for Mobile Application. This is an extremely sensitive function as it involves direct interaction with non face to face customers. Fraud Risk Management is inbuilt into our Digital Branch Management tools to curtail instances of client’s Mobile Application being misused by fraudsters through identity theft and social engineering.

Features

• Fund Management
• Reconciliation Module
• Service Desk Activities
• Digital Branch Operations
• Transfer Pricing- Profit sharing with Business Units